In some other enterprise first initiative, Airtel has spread out its complete cellular network facts to its customers through an interactive on line interface. the brand new interface will show Airtel’s mobile community coverage/signal energy across India in addition to community website online deployment reputation.
the use of a easy shade scheme, the interface will allow clients to test if the Airtel mobile community in a place is super, properly, mild or non-existent, together with the repute of corresponding web sites serving the location – existing, required, being upgraded or forcibly close down. The interface makes use of geospatial tools and other technologies for correct reporting of community coverage.
the brand new interface, so as to be to be had on www.airtel.in/opennetwork and myAirtel app starting tomorrow, can even permit clients to file their network associated troubles in an clean fashion.
similarly, customers can also touch the Airtel name Centre or stroll into any of the Airtel Flagship shops across the u . s . to record their network associated troubles. All Airtel call Centres and Flagship stores have been mainly geared up with solutions based on the brand new interface to reply to network associated problems.
Gopal Vittal, MD & CEO (India and South Asia), Bharti Airtel said “Open community is a paradigm shift within the way we have interaction with our clients. With this initiative, we’re organising complete transparency on the subject of our cellular community and establishing ourselves to client scrutiny and feedback. For us, the community enjoy is paramount and Airtel customers can now take price of community troubles and be part of the answer, in place of expecting it to happen. today, getting permissions to place up a community site is perhaps the largest project in handing over a continuing enjoy to clients. we are hoping customers will actively come ahead and assist us make our community higher.”
“Airtel is fully committed to making an investment whatever it takes to supply a global-class revel in to its clients. I additionally want to thank the Hon’ble Telecom Minister for his proactive method toward addressing the out of place concerns round cellular radiation and supporting the industry’s requirement for site places.” delivered Gopal Vittal